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2020 Tea Company purveyors of the finest teas
Why buy loose leaf tea
Black teas
Green Tea
Decaffeinated tea
White tea
Herbal Tea
Contact us

Terms and conditions

General

We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice. We make every effort to ensure that the information on this website is correct. However, 2020 Tea Company takes no responsibility and shall not be held liable for information that is incomplete, inaccurate or out of date.

We aim to ensure the prices listed in our web store are correct. In the unlikely event of a listing price error purchase, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price. While every effort is made to supply all items listed online, there are instances where this may not be possible. In these cases we will contact you and offer a substitute with the same or greater value.

2020 Tea company will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this website.

Payment

Payment can only be made using credit/debit cards via Stripe or Paypal. We no longer take orders by phone or email. Card payments are made through a secure server. 2020 Tea Company do not store any financial details on this website, nor do we share your personal details with any third party companies.

Payment will be taken at the time of ordering.

Privacy policy

This privacy policy will explain how 2020 Tea Company uses the personal data we collect from you when you use our website.

What data do we collect?

2020 Tea company collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account.

Email you with special offers on other products and services we think you might like.

We never share any data you provide us with any 3rd party companies or individuals.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 2020 Tea company use cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in.

Understanding how you use our website.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

If you have any questions about 2020 Tea Company privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to Contact Us

Shipping and returns

Shipping

All items dispatched within 2 working days and

We ship all UK orders via Royal Mail 2nd class

Orders over £25 are shipped FREE of charge via Royal Mail 2nd class

Returns

2020 Tea company under normal circumstances do not accept returns on Tea due to the perishable nature of the product. However, we are more than willing to resolve problems as they arise. If you have any issues with your Tea or if there are errors in your order, please email us via the Contact Us page within 2 days of receiving your order. We will do our utmost to ensure that you are satisfied with the service and products we provide, and of course - we are always happy to help.

We also sell Coffee. Click here

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